An emergency call is placed automatically in the event of a severe accident. Data relevant to the accident and the severity of the accident are transmitted to the Audi Emergency Call Centre to enable the right assistance to be organised as quickly as possible. The emergency call can also be placed manually using a button. The equipment includes the additional functions of online roadside assistance, Audi service request and Audi Connect Security and Convenience.

Legal notice for “Audi Connect Safety and Service” The services are provided via a SIM card installed in the vehicle. The data and voice call costs are included in the price for the services. The services provided by Audi are only available subject to coverage by the mobile phone network of the mobile phone provider chosen by Audi. The Audi Connect Infotainment Services Emergency Call, Online Breakdown Call and Audi Service Request are available for 10 years from vehicle delivery in the following countries: Belgium, Germany, Finland, France, UK, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Austria, Portugal, Sweden, Switzerland, Spain. Audi Connect Security and Convenience can be used free of charge for 3 years, after which it can be extended for a charge.